VoIP Technology, VoIP Solutions - Chicago, Evanston, Skokie

Digitize your phone technology for better harmony with your customer data

Legacy phone lines are dying. Voice over internet protocol (VoIP) technology is ushering in a new era of telecommunications that eliminate distinctions over distance or device. You pay one flat-fee per phone number and can call anyone you please, from multiple devices. As long as you’re holding a device with a reliable internet connection, you can make crystal-clear calls for a fraction of the cost of traditional PBX lines.

iTeknologia’s VoIP solutions are:

Feature-rich - phones needn’t be antique devices that are relegated to just making or receiving calls. Instead, you should be enjoying full integration with your CRM solution and enjoying user-friendly administration from web-based dashboards.
Portable - numbers are no longer tied to devices. Receive calls based on which device you prefer, or where you're logged in.
Business-friendly - implement welcoming and inviting automated call menus and dial-by-name directories for that enterprise shine, without losing your hometown personality.
Easy to set up - because your solution isn’t solely dependant on new handsets, we can have your VoIP system up in a fraction of the time it would take to redesign your PBX infrastructure.

Customer Relationship Management

This software tool analyzes and aggregates basically anything that constitutes contact with a customer -- emails, calls, website visits, order history, etc. -- to provide you with substantial insights about sales trends and more.

Email Solutions

Block viruses, spam, and phishing emails before they reach your network with our innovative email management systems.

Mobile Solutions

Between smartphones, tablets, cloud services, and virtualization, the ability to work regardless of your location is crucial in today’s business landscape. With a few key services, you can optimize every cog in your organizational machine for mobility.

Video Conferencing

Communicate in real-time as if you were meeting face-to-face with clients, satellite office, or suppliers. iTeknologia puts a lid on your puts a lid on the costs associated with your video conferencing solutions while providing best-in-class offerings.